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Training
Professional
Development: Mediator Peer Consultation
MPC is a small
group discussion among peers (6-8 mediators and 1 facilitator),
who reflect on critical moments from actual mediations.
The purpose is to gain greater understanding of strategies,
theories, outcomes, and alternative approaches.
Participating in MPC regularly helps make the most of a
mediator's experience. These discussions are equally valid
and worthwhile regardless of the participants' style of
mediation practice or level of experience.
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Critical
Moments. A critical moment is an experience
voluntarily shared in the group session by a mediator who wants
to examine it. It is a point at which something
significant happened - a puzzling event, a reaction, a time when
the mediator had the opportunity to intervene (e.g., call a
caucus, remain silent, or otherwise employ a technique to help
the parties reach their desired goal). A critical moment
is where the direction, focus, or tone of the mediation changes.
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Supportive
Peers. When a mediator shares a mediation experience,
other group members support the mediator's learning by helping
to find the reasoning behind strategies and responses and by
identifying alternative approaches.
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Facilitated
Discussion. Each MPC session is convened by a trained
facilitator, who encourages individual reflection and discovery
while keeping the discussion focused, non-judgmental, and
balanced for all participants.
Mediator Peer
Consultation began as a 1 year pilot project jointly sponsored
in 2003-2004 by the Virginia Mediation Network and the Virginia
Association for Community Conflict Resolution. Over 95% of
participants believe MPC will improve the strategies they use in
mediation.
Two ways to
participate in Mediator Peer Consultation:
Mediator
Ethics for the Federal Workplace (4 hours)
This is an
interactive, provocative workshop that focuses federal
employment mediators on their ethical responsibilities. It
is based on the trainers' ten years of discussing ethical
dilemmas with public and private mediators. Participants
view videotaped simulations and practice applying model
standards of mediator ethics, federal statutes, and regulations.
The goal of the workshop is to reinforce a strong sense of
ethical behavior that is essential to high quality mediation
programs.
What
arrangements must be made to schedule this training?
Can this
training be on-site?
The $1400 fee
for a maximum of twenty-five participants anticipates training
at the participants' site. Alternative arrangements are
negotiable.
Lunchtime Workshops (45 minutes)
These
“nutshell” presentations are designed for the work
environment and are delivered on-site during a lunchtime break.
They introduce staff and management to fundamental
principles of effective conflict resolution, anger management,
and meeting facilitation. Workshops
are lively, interactive, and include ready-reference, written
materials.
1)
Working With People You Can’t Stand
2)
Escaping The Anger Trap
3)
Effective Meeting Management
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Basic Mediation Training (20 hours)
Conflict Resolution Skills (3 hours)
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